Terms of Use

1. What AIFlix does

AIFlix helps you make short video ads with AI. You describe your product, an AI Director proposes a plan, and you see the price before anything is made. Nothing is generated or charged until you approve the plan and pay.

2. Your account

You are responsible for what happens under your account. Give us accurate details and keep your sign-in secure.

3. What you upload

You confirm that you have the right to use everything you upload, including:

• product photos, logos and brand material;
• any photo of a real person, who must have agreed to it being used in an ad.

Do not upload anyone's photo to imitate them without their permission. We may refuse or remove a job that looks like it breaks this rule.

4. What you may not make

• Content that is illegal, hateful, sexual, or that targets a person.
• Ads that deceive people, for example a fake endorsement or false health claim.
• Anything that infringes someone else's rights.

5. Prices and payment

Prices are shown in naira or dollars before you pay and are the price of that production. Payments are handled by our payment partner; we do not see or store your card number. The final price is confirmed by our servers at the time you pay.

6. AI results and refunds

AI video is not perfectly predictable. Refunds are available only when your video fails to generate. Successfully generated videos are not refundable because you dislike the result. Review your script, references and settings before approving and paying. If generation fails after our automatic retries, we refund the payment for that video. Refunds can take a few working days to reach your account. If you used a video from a pack, that video is returned to the pack instead of a cash refund.

Video packs are one-time purchases valid for 30 days from payment. Unused videos expire; packs do not renew automatically. Each pack video covers a Quick HD ad up to 30 seconds. Premium, Full HD and Cinema generations are purchased separately. If a failed generation is credited after its pack has expired, contact support so we can restore the video.

7. Who owns the video

Once you have paid for a production you may use the finished video for your business. Because the video is made by AI, we cannot promise it is unique or that it can be registered as your intellectual property.

8. Changes and contact

We may update these terms and will show the date above when we do.

Call 0814 241 7005 or contact us on WhatsApp. Include your receipt or video reference when asking about an order.